Remote Customer Support Agent — Entry Level (Paid Training)

Ellenco Estágios e Treinamentos; San Diego (CA); Remote; USD 16,531 - 24,796; Full time

Benefits offered by this job

Weekly pay

Paid training

Remote work flexibility

Career advancement

Bonuses & incentives

Health insurance

Job summary

Ellenco Estágios e Treinamentos is hiring entry-level remote Live Chat Agents / Customer Service Representatives. No experience required; full-time or part-time; work-from-home. You will respond to customer inquiries via live chat and email, provide product information, resolve issues, and maintain records while working remotely.

You will receive comprehensive paid training, work in a flexible schedule, and have the potential for career advancement in a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Excellent written communication and typing skills required.
• Basic computer proficiency and ability to navigate multiple applications.

Responsibilities

• Respond to customer inquiries via live chat and email in a professional and timely manner.
• Provide accurate information about products, services, and account inquiries.
• Resolve customer concerns by identifying appropriate solutions.
• Document customer interactions and maintain accurate records.
• Escalate complex issues to the appropriate department when necessary.
• Maintain a positive and customer-focused attitude.
• Meet quality, productivity, and response time standards.
• Follow company policies and maintain confidentiality.

Skills

Written communication

Typing skills

Computer proficiency

Remote work ability

Problem-solving

Organizational skills

Education

High school diploma or equivalent

Job description

Ellenco Estágios e Treinamentos is hiring entry-level remote Live Chat Agents / Customer Service Representatives. No experience required; full-time or part-time; work-from-home. You will respond to customer inquiries via live chat and email, provide product information, resolve issues, and maintain records while working remotely.

You will receive comprehensive paid training, work in a flexible schedule, and have the potential for career advancement in a supportive team environment.