Remote Customer Success & Onboarding Intern

Deltek, Inc.; Tampa (FL); Remote; USD 21,000 - 30,000; Full time

Job summary

Deltek, Inc. invites you to join its Summer Internship Program as an Onboarding Success (OS) Intern. You will work directly with the Computer Ease Payroll Tax, Engagement, and Onboarding teams to support external customer programs and internal colleagues.

The role emphasizes customer-centric communication, building relationships across the customer journey, and delivering timely tasks. The program offers a paid, remote internship in the US for 30+ hours per week, with development opportunities

Qualifications

• Current undergraduate student at a 4-year university/college.
• GPA of 3.0 or higher preferred.
• Ability to work remotely for 8-10 weeks starting June 6, 2023, for 32-40 hours per week.

Responsibilities

• Assist with new user account set up
• Assist with onboarding event attendance tracking
• Assist with Smartsheet dashboard creation
• Tracking onboarding activities
• Making sure tasks are completed within the appropriate response time
• Assist team with other projects as needed.
• Assist with process documentation

Skills

Customer service

Communication

Time management

Teamwork

Remote work

Education

Undergraduate student

GPA 3.0+

Tools

MS Office

Internet research

Job description

Deltek, Inc. invites you to join its Summer Internship Program as an Onboarding Success (OS) Intern. You will work directly with the Computer Ease Payroll Tax, Engagement, and Onboarding teams to support external customer programs and internal colleagues.

The role emphasizes customer-centric communication, building relationships across the customer journey, and delivering timely tasks. The program offers a paid, remote internship in the US for 30+ hours per week, with development opportunities