Remote Customer Success Manager: Mobile Growth & ASO

Team Up; Georgia; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Team Up is seeking a proactive Customer Success Manager to support mobile developers with ASO and growth strategies in a remote role. You will own client relationships, guide onboarding, execute ASO plans, review AI-generated recommendations, and drive data-driven improvements.

Key duties include onboarding calls, coordinating app store connections, keyword research, localization for international markets, and ongoing optimization to boost organic visibility and conversion.

Qualifications

• 2+ years of hands-on ASO experience.
• Experience with Apple App Store Connect and Google Play Store.
• Strong keyword research, modeling, and metadata optimization.
• Experience with mobile app growth and CRO.
• Understanding of app performance metrics and growth opportunities.
• ASO localization and international growth is a plus.
• Experience with ASO-related A/B testing is a plus.
• Fluent English with strong written and spoken communication.
• Comfortable onboarding calls, presentations, and strategy meetings.
• Analytical, pragmatic, and detail-oriented.
• Ability to prioritize low-risk, high-impact opportunities.
• Strong client-focused and ownership-driven mindset.
• Ability to work independently with internal teams.
• Comfortable working with AI-powered tools and reviewing AI recommendations.

Responsibilities

• Lead onboarding calls and connect Apple App Store Connect and Google Play Console.
• Maintain regular client communications via Slack and strategy calls.
• Develop and implement ASO strategies for iOS and Android.
• Optimize app titles, subtitles, keyword banks, descriptions, and metadata.
• Conduct keyword research to boost organic visibility.
• Develop localization strategies for international markets.
• Plan and coordinate A/B testing for icons, screenshots, and previews.
• Monitor app performance and identify opportunities to improve conversion and growth.
• Prioritize high-impact growth tasks and recurring ASO work.
• Review AI-generated audits and recommendations before sharing with clients.
• Identify errors and gaps in AI outputs and provide feedback to improve tools.
• Prepare initial audits and actionable growth roadmap within timelines.
• Host recurring client calls to present results and set next priorities.
• Maintain tracking spreadsheets and client documentation.
• Coordinate internal updates and document meeting outcomes.

Skills

ASO expertise

App Store optimization

Keyword research

Data analysis

Client onboarding

Fluent English

Tools

Slack

Apple App Store Connect

Google Play Console

AI-powered tools

Job description

Team Up is seeking a proactive Customer Success Manager to support mobile developers with ASO and growth strategies in a remote role. You will own client relationships, guide onboarding, execute ASO plans, review AI-generated recommendations, and drive data-driven improvements.

Key duties include onboarding calls, coordinating app store connections, keyword research, localization for international markets, and ongoing optimization to boost organic visibility and conversion.