Remote Customer Success Manager — Adoption & Growth

Hewlett Packard Enterprise Company in; Tallahassee (FL); On-site; USD 63,000 - 145,000; Full time

Job summary

Hewlett Packard Enterprise is hiring a Customer Success Manager (CSM) to partner with account teams, guiding customers through onboarding, adoption, and expansion of HPE solutions. This remote role supports strategic customers and aims to maximize value from HPE offerings while driving adoption and satisfaction.

The CSM will manage post-sales relationships, identifying opportunities to expand the portfolio, and deliver a superior customer experience across the journey from onboarding to

Responsibilities

• Guide customers through onboarding and activation of HPE solutions.
• Maximize value from as-a-service offerings and drive workload-led consumption.
• Identify opportunities to expand HPE portfolio within accounts.
• Deliver an enjoyable customer experience across the post-sales journey.
• Collaborate with account teams to align objectives and outcomes.

Job description

Hewlett Packard Enterprise is hiring a Customer Success Manager (CSM) to partner with account teams, guiding customers through onboarding, adoption, and expansion of HPE solutions. This remote role supports strategic customers and aims to maximize value from HPE offerings while driving adoption and satisfaction.

The CSM will manage post-sales relationships, identifying opportunities to expand the portfolio, and deliver a superior customer experience across the journey from onboarding to