Remote Customer Success & Growth Manager

Pavago

United States

Remote

USD 75,000 - 90,000

Full time

14 days+
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Job summary

A leading company in customer success is seeking a Customer Success Manager to drive product adoption and maintain client relationships. This role involves managing account health, identifying growth opportunities, and ensuring client satisfaction. Ideal candidates should have 2–3 years of relevant experience and familiarity with CRM systems. This is a full-time, remote position.

Qualifications

  • Experience managing client relationships and driving renewals.
  • Proficiency in CRM systems and customer success platforms.
  • Ability to handle multiple accounts and retain revenue responsibility.

Responsibilities

  • Lead client onboarding and adoption sessions.
  • Manage a portfolio of 20–40 active accounts.
  • Identify at-risk accounts and execute re-engagement strategies.
  • Prepare reports on client health and feedback.

Skills

Excellent communication
Empathetic listening
Organizational skills
CRM proficiency
Strong presentation skills

Education

2–3 years in customer success or account management

Tools

Salesforce
HubSpot
Gainsight
ChurnZero
Totango

Job description

Account Executive / Sales Representative - B2B Sales & Closing
Posted 4 days ago

  • Account Executive / Sales Representative - B2B Sales & Closing
    Posted 4 days ago Remote Argentina Colombia Mexico Costa Rica Peru
  • Account Executive / Sales Representative - B2B Sales & Closing
    Posted 4 days ago

    • Account Executive / Sales Representative - B2B Sales & Closing
      Posted 4 days ago Remote Jamaica South Africa Ghana Kenya Nigeria
    • SDR / BDR / Appointment Setter

      SDR / BDR / Appointment Setter
      Posted 4 days ago

      • SDR / BDR / Appointment Setter
        Posted 4 days ago Remote Colombia Argentina Nicaragua El Salvador Dominican Republic
      • SDR / BDR / Appointment Setter

        SDR / BDR / Appointment Setter
        Posted 4 days ago

        • SDR / BDR / Appointment Setter
          Posted 4 days ago Remote Senegal Philippines Nigeria Ghana Côte d'Ivoire
        • Customer Success Manager / Account Manager

          Customer Success Manager / Account Manager
          Posted 4 days ago

          • Customer Success Manager / Account Manager
            Posted 4 days ago Remote Mexico Colombia Argentina Peru Costa Rica Candidate Sourcing
          Customer Success Manager / Account Manager
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