Remote Customer Success Engineer — Integrations Lead

Edia; United States; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Equity

Flexible vacation

Technology stipend

Job summary

Edia is hiring a Customer Success Engineer to own end-to-end integrations across K-12 districts, bridging CS, Engineering, and district IT. You’ll lead data mapping, API specs, and ETL workstreams while ensuring go-lives align with school-year timelines.

The role demands hands-on coding, strong project management, and the ability to translate complex environments into clear architectures for implementation success. Hybrid-friendly with remote options and a competitive package.

Qualifications

• Hands-on experience with data integrations: REST APIs, SFTP pipelines, ETL workflows.
• Ability to read and write code (Python, SQL, or similar).
• Proven track record delivering complex, multi-stakeholder technical projects on deadline in enterprise or public-sector environments.
• Exceptional communication across technical and non-technical audiences—from IT architects to district superintendents.
• Bachelor's degree in CS, Software Engineering, or closely related field.

Responsibilities

• Lead technical integration efforts across CS, Engineering, and district IT stakeholders.
• Own end-to-end implementation projects from contract to go-live with plans, milestones, and risk management.
• Translate complex environments into clear implementation architectures for engineering teams.
• Proactively identify and mitigate integration risks before go-lives.
• Define playbooks and templates to scale 3–4x implementations in 2026.

Skills

REST APIs

SFTP pipelines

ETL workflows

Data mapping

Python/SQL

Integration patterns

Project management

Communication

Education

Bachelor's degree in Computer Science or related field

Job description

Edia is hiring a Customer Success Engineer to own end-to-end integrations across K-12 districts, bridging CS, Engineering, and district IT. You’ll lead data mapping, API specs, and ETL workstreams while ensuring go-lives align with school-year timelines.

The role demands hands-on coding, strong project management, and the ability to translate complex environments into clear architectures for implementation success. Hybrid-friendly with remote options and a competitive package.