Remote Customer Support Specialist (Moving & Storage)

Gerber Moving & Storage, Inc.; Detroit (MI); Remote; USD 32,000 - 37,000; Full time

Job summary

Gerber Moving & Storage, Inc. is seeking a Customer Service Representative in Detroit, MI for a fully remote, full-time role. The position offers hourly pay between $23 and $27 and does not require prior experience.

You will respond to calls and emails, explain moving services, assist with bookings, and maintain customer records. Reliable internet and strong communication are essential for success.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Strong communication skills.
• Basic computer proficiency.
• Reliable internet connection.
• Good time management.

Responsibilities

• Respond to customer calls.
• Handle email inquiries.
• Explain moving services.
• Assist with booking updates.
• Maintain customer records.
• Follow up on requests.

Skills

Strong communication skills

Basic computer proficiency

Reliable internet connection

Good time management

Previous customer support work

Experience with CRM systems

Authorized to work in the U.S.

Must reside in the U.S.

Job description

Gerber Moving & Storage, Inc. is seeking a Customer Service Representative in Detroit, MI for a fully remote, full-time role. The position offers hourly pay between $23 and $27 and does not require prior experience.

You will respond to calls and emails, explain moving services, assist with bookings, and maintain customer records. Reliable internet and strong communication are essential for success.