Remote Customer Service Specialist - Order & Records

Socket.dev; United States; Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Remote work

Training provided

Growth opportunities

Job summary

Compex Legal Services seeks a Customer Service Specialist to support clients by ensuring orders are accurate and timely. You will respond to inquiries, enter requests, verify details, and log information in the system to keep operations smooth.

This is a fully remote position with no legal background required; training is provided and opportunities for growth are available as the team expands nationwide.

Qualifications

• Excellent communication and customer service skills.
• Sharp attention to detail and organizational strength.
• Strong time management and ability to prioritize tasks.
• Critical thinking skills to troubleshoot and resolve issues.
• A proactive, team-oriented mindset with a positive attitude.
• Comfort working independently in a remote environment.

Responsibilities

• Respond to client inquiries and provide regular order updates.
• Accurately enter client requests and verify order details.
• Confirm facility locations and ensure all documentation is complete.
• Monitor open orders to keep turnaround times on track.
• Maintain accurate records and ensure all information is logged properly.

Skills

Communication

Detail-oriented

Time management

Critical thinking

Teamwork

Remote work

Education

High school diploma or equivalent

Job description

Compex Legal Services seeks a Customer Service Specialist to support clients by ensuring orders are accurate and timely. You will respond to inquiries, enter requests, verify details, and log information in the system to keep operations smooth.

This is a fully remote position with no legal background required; training is provided and opportunities for growth are available as the team expands nationwide.