Remote Customer Service Specialist | Growth & Training

iQor; Allentown (Lehigh County); Hybrid; USD 19,000 - 25,000; Full time

Job summary

iQor is hiring a Work-from-Home Customer Service Representative in the United States. You will assist customers via inbound calls, answer questions, and resolve concerns to deliver an outstanding customer experience.

We provide paid training and look for dependable individuals with strong communication skills, a customer-first mindset, and a willingness to learn in a fast-paced environment. Join a team that values growth and care.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• Reliable and self-motivated work ethic.
• Flexible availability, including at least one weekend day.
• Strong computer and typing skills (25 WPM).

Responsibilities

• Handle inbound customer calls.
• Resolve customer inquiries efficiently and professionally.
• Deliver exceptional service with a first-call resolution focus.
• Maintain a positive and customer-focused attitude.

Skills

Communication skills

Customer service

Multitasking

Typing 25 WPM

Education

High School Diploma or GED

Tools

CRM software

Multiple software platforms

Job description

iQor is hiring a Work-from-Home Customer Service Representative in the United States. You will assist customers via inbound calls, answer questions, and resolve concerns to deliver an outstanding customer experience.

We provide paid training and look for dependable individuals with strong communication skills, a customer-first mindset, and a willingness to learn in a fast-paced environment. Join a team that values growth and care.