Remote Customer Service Specialist — Flexible Freelance Hours

FreeUp; United States; Remote; USD 9,600 - 21,000; Full time

Job summary

FreeUp is a freelance marketplace that connects business owners with freelancers and remote workers worldwide. We’re looking for a Customer Service Specialist to join our community of virtual assistants and remote professionals.

You’ll handle daily customer inquiries, use CRM tools, VOIP, and G-Suite, and communicate clearly in English. Set your own schedule and rate, with opportunities to grow your freelance business through ongoing training and support.

Qualifications

• Prior experience as a customer service representative.
• Experience using word-processing software and tools (G-Suite, etc.).
• Experience with CRM tools like Salesforce.
• Experience using VOIP.
• High-level organizational skills.
• Top-tier communication and collaboration skills.
• Strong internet connection.
• Excellent English communication skills (Verbal and written).

Skills

Top-tier communication and CAM

Excellent English communication

High-level organizational skills

Strong internet connection

Excellent collaboration skills

Tools

G-Suite

Word processing

Salesforce

VOIP

Job description

FreeUp is a freelance marketplace that connects business owners with freelancers and remote workers worldwide. We’re looking for a Customer Service Specialist to join our community of virtual assistants and remote professionals.

You’ll handle daily customer inquiries, use CRM tools, VOIP, and G-Suite, and communicate clearly in English. Set your own schedule and rate, with opportunities to grow your freelance business through ongoing training and support.