Remote Customer Service Specialist – Benefits & Enrollment

Maximus; Houston (TX); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Training pay increase

Professional development

Wellness program

Employee perks and discounts

Tuition reimbursement

Recognition platform

Holistic wellness support

PTO and disability coverage

401K with company match

Comprehensive insurance coverage

Job summary

Maximus is hiring a Customer Service Specialist to support the Health Texas project by delivering customer care and enrollment services through telephone, IVR, and web portals. The role includes paid training with a $1/hour raise upon completion, and opportunities for professional development and benefits.

This is a full-time position with hybrid and fully remote options, requiring Texas residency near Houston.

Responsibilities

• Provide customer care and benefit enrollment via telephone, IVR and web-based portals.
• Support Health Texas project by assisting with enrollment accuracy and data entry.

Job description

Maximus is hiring a Customer Service Specialist to support the Health Texas project by delivering customer care and enrollment services through telephone, IVR, and web portals. The role includes paid training with a $1/hour raise upon completion, and opportunities for professional development and benefits.

This is a full-time position with hybrid and fully remote options, requiring Texas residency near Houston.