Remote Customer Service & Shipments Coordinator

WB Cargo Service; United States; Remote; USD 33,000 - 40,000; Full time

Benefits offered by this job

Hourly pay

Remote work

Part-time or full-time schedules

Structured training

Supportive team environment

Job summary

WB Cargo Service is hiring a Customer Service Representative to support the distribution department. The position is remote and open to candidates located in the United States.

It offers flexibility with full-time or part-time schedules and focuses on customer support, shipment coordination, and service assistance. Responsibilities include answering inquiries, updating shipment statuses, and documenting interactions while coordinating with distribution teams to resolve routine requests.

Qualifications

• Must be located in the U.S.
• Strong written communication skills
• Basic computer proficiency
• Good organizational skills
• Ability to work independently

Responsibilities

• Respond to customer inquiries
• Provide shipment status updates
• Document customer interactions
• Coordinate with distribution teams
• Resolve routine service requests

Skills

Strong written communication

Basic computer proficiency

Good organizational skills

Ability to work independently

Job description

WB Cargo Service is hiring a Customer Service Representative to support the distribution department. The position is remote and open to candidates located in the United States.

It offers flexibility with full-time or part-time schedules and focuses on customer support, shipment coordination, and service assistance. Responsibilities include answering inquiries, updating shipment statuses, and documenting interactions while coordinating with distribution teams to resolve routine requests.