Remote Customer Service Representative - Multiclient Support

TeleDirect Call Centers; United States; Remote; USD 28,000 - 42,000; Full time

Job summary

TeleDirect Call Centers is hiring Customer Service Representatives to handle client calls from a home-based setup. Positions include both part-time and full-time shifts, requiring a private workspace, reliable internet, and a minimum age of 18.

Applicants should be prepared to work within a 4am–10pm PST window, align with multiple clients, and maintain high-quality service while following directions and meeting attendance expectations.

Qualifications

• High School Diploma required.
• At least 1 year of customer service experience.
• Private home workspace with a door and low ambient noise.
• Availability 4am–10pm PST.
• Must be at least 18 years old.
• Internet at least 10 Mbps up / 20 Mbps down.
• Windows 10 or 11; Chrome installed; Ethernet connection preferred.

Responsibilities

• Handle calls for a variety of clients, including reservations, appointments, donations, and more.
• Provide accurate information and documentation to clients and log interactions.
• Maintain professional, courteous service and good attendance.

Skills

Customer service

Communication

Time management

Attention to detail

Education

High School Diploma

Tools

Windows 10/11

Google Chrome

USB Headset

Wired Ethernet

Job description

TeleDirect Call Centers is hiring Customer Service Representatives to handle client calls from a home-based setup. Positions include both part-time and full-time shifts, requiring a private workspace, reliable internet, and a minimum age of 18.

Applicants should be prepared to work within a 4am–10pm PST window, align with multiple clients, and maintain high-quality service while following directions and meeting attendance expectations.