Remote Customer Service Representative - Hotel Bookings

Logoslabs; San Francisco (CA); Remote; USD 42,000 - 72,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Training and ongoing support

Travel industry tools and resources

Performance-based earning potential

Job summary

Logoslabs is seeking motivated individuals to join our growing travel support team in a fully remote role. You will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service from anywhere.

Responsibilities include researching and booking hotels, pricing details, responding via phone, email, and chat, and maintaining client records. Training and team meetings are regular parts of the role, with travel-related perks and discounts offered.

Qualifications

• Excellent communication and customer service skills.
• Ability to work independently in a remote setting.
• Basic computer proficiency and comfort with online tools.
• Interest in travel and hospitality industries.

Responsibilities

• Assist clients with hotel research and booking.
• Provide pricing, availability, and amenity details.
• Respond to inquiries via phone, email, and chat.
• Maintain organized client records.
• Participate in virtual training and team meetings.

Skills

Communication

Remote work

Administration

Travel interest

Tools

CRM tools

Job description

About the Role:

We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.

Responsibilities:

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings

Qualifications:

• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality

What We Offer:

• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts