Remote Customer Service Representative

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in Healthcare Revenue Cycle Management is seeking a Customer Service Representative. This entry-level role involves providing exceptional patient service, collecting payments, and ensuring patient satisfaction. Ideal candidates will have a high school diploma and some customer service experience. A strong benefits package and opportunities for career advancement are included.

Benefits

Excellent benefits package including Health, Dental, Vision

HSA and FSA Accounts

Paid Holidays and PTO

401(k) plan

Career advancement opportunities

Supportive work environment

Qualifications

• High school diploma or General Education Development (GED) Certificate required.
• One to two years of college preferred.
• Customer service experience preferred.
• Prior medical billing or healthcare revenue cycle experience strongly preferred.

Responsibilities

• Provide exceptional patient service.
• Contact patients to collect payment on medical bills.
• Communicate accurate information to patients.
• Review patient accounts and document interactions.

Skills

Customer service

Basic computer skills

Education

High school diploma or GED

One to two years of college

Job description

1 day ago Be among the first 25 applicants

This range is provided by Talentify.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $23.00/hr

Employer Industry: Healthcare Revenue Cycle Management

Why Consider This Job Opportunity

• Salary up to $23.00 per hour
• Excellent benefits package including Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k)
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient satisfaction and financial outcomes
  
  

What To Expect (Job Responsibilities)

• Provide exceptional patient service on behalf of the employer
• Contact patients via telephone to collect payment on medical bills
• Communicate accurate information to patients in a clear and professional manner
• Review patient accounts and document interactions and feedback
• Negotiate appropriate payment arrangements with customers
  
  

What Is Required (Qualifications)

• High school diploma or General Education Development (GED) Certificate required
• One to two years of college preferred
• Customer service experience preferred
• Prior medical billing or healthcare revenue cycle experience strongly preferred
• Basic computer skills necessary
  
  

How To Stand Out (Preferred Qualifications)

• 1-2 years of experience in customer service within the healthcare industry
• Familiarity with medical billing processes and terminology
  
  

#Healthcare #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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