Remote Customer Service Representative

srecruiting; Kent (WA); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Work from home

Flexible schedule

Team culture

Career growth

Job summary

srecruiting is seeking a Remote Customer Service Representative to join a 100% virtual team. You will handle client inquiries, present products, and complete applications with comprehensive training and support to help you succeed.

The role emphasizes excellent communication, rapid learning, and the ability to work independently or collaboratively in a fast-paced environment, with flexible scheduling and clear opportunities for career advancement.

Qualifications

• Excellent communication skills with clear, professional verbal and written communication.
• Active listening to understand client needs and provide accurate responses.
• Problem-solving approach to resolve inquiries efficiently.
• Adaptability to learn new products and processes quickly.
• Ability to work well in a team or independently.
• Strong work ethic and motivation to succeed.

Responsibilities

• Handle calls from clients and ensure customer satisfaction.
• Schedule appointments for clients who request benefits or referrals.
• Advise, present, and explain products and packages virtually.
• Complete applications accurately and on time.
• Engage in management training and development activities.
• Attend ongoing training sessions to stay updated.

Skills

Excellent communication

Active listening

Problem-solving

Adaptability

Teamwork

Self-motivation

Job description

About the job Remote Customer Service Representative

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.