Customer Service Associate - Remote

srecruiting; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work 100%

Flexible schedule

Team culture

Job summary

srecruiting is hiring a Customer Service Associate for a fully remote role in the United States. You’ll join a supportive team and receive industry-leading training to help you succeed while supporting a broad client network.

Responsibilities include handling client calls, scheduling appointments, presenting products virtually, completing applications, and engaging in ongoing training. Strong communication, active listening, problem-solving, and teamwork are essential.

Qualifications

• Excellent communication skills and active listening are essential.
• Ability to learn quickly and adapt to new information or processes.
• Strong problem-solving abilities and the capacity to work independently or in a team.

Responsibilities

• Calling and receiving calls from clients to support satisfaction.
• Scheduling appointments for clients requesting benefits or referrals.
• Advising, presenting, and explaining products and packages virtually.
• Completing applications and participating in ongoing training sessions.

Skills

Excellent communication

Active listening

Problem-solving

Learn and adapt

Teamwork

Strong work ethic

Job description

About the job Customer Service Associate - Remote

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.