Remote Customer Service Representative

TEKsystems; Birmingham (AL); Remote; USD 10,000 - 60,000; Full time

Job summary

TEKsystems is seeking a Remote Customer Service Representative to assist clients with healthcare coverage inquiries and account management. This full-time position requires flexibility for varying schedules and involves direct interaction with customers through phone calls and online chats. Ideal candidates should possess strong communication skills and a proactive approach to customer service.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Qualifications

• Experience in customer service preferred.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication skills required.

Responsibilities

• Assist customers with account creation and management.
• Engage with customers over the phone and online chat.
• Update billing and payment preferences.

Skills

Customer Service

Flexibility

Communication

Job description

Join to apply for the Remote Customer Service Representative role at TEKsystems

1 day ago Be among the first 25 applicants

Join to apply for the Remote Customer Service Representative role at TEKsystems

Get AI-powered advice on this job and more exclusive features.

Requirements

No time off during training

Start Date: July 7th

Fully Remote w/ equipment provided

Available for full schedule range Monday through Saturday* (7:45AM to 8:15PM)

Saturdays shifts only available during open enrollment (OEP)

• Schedules may change to accommodate OEP, must be flexible!
  
  
  

Job Description

• Speaking to Medicare/Medicaid eligibility recipients about their healthcare coverages, options, and eligibility.
• Assisting consumers with account creation and account management and resetting passwords.
• Must be comfortable with rapidly changing environments and being available to work on special projects as needed.
• Uploading documents while answering calls from consumers.
• Engage with customers over the phone and reply to online chat inquiries
• Updating billing and payment preferences.
  
  
  

#priorityeast

Pay And Benefits

The pay range for this position is $15.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 6, 2025.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at TEKsystems by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Remote Medical Support Assistant (Medical Receptionist)

Remote Medical Support Assistant (Medical Receptionist)

Ascentium Vendor Account Manager - Wheels - Specialty Vehicles (Remote Opportunity)

Harpersville, AL $60,000.00-$70,000.00 1 month ago

Insurance Account Manager - Remote Position

Regional Account Manager- Neurology (Sunbelt Region Based Candidates)

Regional Account Manager- AMPS - Southeast US - Municipal

Account Manager, Urology/Oncology- (Remote In Territory)

Ascentium Direct Sales Account Manager(Remote Opportunity)

Ascentium Direct Sales Account Manager(Remote Opportunity)

Ascentium Sales Account Manager Hotel Hospitality (Remote Opportunity)

Ascentium Direct Sales Account Manager(Remote Opportunity)

Ascentium Direct Sales Account Manager (Remote Opportunity)

Account Manager (Biosimilars) - Birmingham, AL

Birmingham, AL $120,000.00-$135,000.00 4 days ago

Franchise/QSR Account Manager - Ascentium Capital (Remote Opportunity)

Birmingham, AL $40,000.00-$300,000.00 2 weeks ago

Birmingham, AL $3,000.00-$5,000.00 3 weeks ago

Senior Account Manager- Commercial- Remote

Commercial Lines Sr. Account Manager (Social Services & Healthcare)

Commercial Lines Insurance Account Manager

Birmingham, AL $85,000.00-$95,000.00 2 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.