Remote Customer Service Representative (Remote)

Staffmark Group; Ontario (OH); Remote; USD 10,000 - 60,000; Full time

Job summary

Join Staffmark Group as a Remote Customer Service Representative and be a part of a leading e-commerce company that values creativity and customer connection. This full-time remote role offers a pay rate of $15/hour, providing the chance to deliver exceptional service while enjoying great benefits such as weekly pay and comprehensive insurance coverage.

Benefits

Weekly pay

Earned wage access

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k

Short-term disability

Employee discounts

Career advancement opportunities

Qualifications

• 2+ years in a customer service role, preferably in e-commerce.
• Comfortable working in a fast-paced, remote environment.
• Proficient with web browsers; Photoshop experience is a plus.

Responsibilities

• Provide best-in-class support via phone, email, and live chat.
• Follow up on customer orders and troubleshoot issues.
• Input and manage order data using an order management system.

Skills

Strong written and verbal communication skills

Highly organized

Attention to detail

Time management

Customer-first mindset

Ability to deliver outstanding service

Education

High School Diploma or GED

Tools

Web browsers

Photoshop

Job description

Make Every Click Count - Remote Customer Service Representative Opportunity!

Are you the kind of person who thrives on turning questions into solutions and customers into loyal fans? If so, you could be the perfect fit for this exciting Remote Customer Service Representative position! Staffmark is hiring on behalf of a leading e-commerce company known for delivering customized products and unforgettable experiences. This is your chance to work from home, join a collaborative team, and support a brand that celebrates creativity and personal connection.

Hours & Pay

Pay Rate: $15/hour

Schedule: Monday - Friday

• 9:00 AM - 5:30 PM EST


• OR 9:30 AM - 6:00 PM EST

Employment Type: Remote | Full-Time

Key Responsibilities

• Provide best-in-class support via phone, email, and live chat


• Follow up on customer orders, troubleshoot issues, and ensure timely resolution


• Input and manage order data using an order management system


• Recommend improvements in policies, usability, and merchandising based on customer feedback


• Write thoughtful and professional customer-facing messages


• Partner with internal teams and vendors to meet service-level expectations

Perks & Benefits

We offer more than just a job-we offer a flexible, remote opportunity with room to grow. Our benefits include weekly pay, earned wage access, and comprehensive coverage such as medical, dental, and vision insurance, life insurance, 401k, and short-term disability. You'll also enjoy employee discounts, referral bonus potential, and career advancement opportunities with a company that values innovation, inclusivity, and customer delight!

Requirements & Qualifications

• High School Diploma or GED


• Minimum of 2 years in a customer service role, preferably in e-commerce


• Strong written and verbal communication skills


• Highly organized with attention to detail and time management


• Proficient with web browsers; Photoshop experience is a plus


• Comfortable working in a fast-paced, remote environment


• Reliable home internet: minimum 25MB download / 10MB upload


• Customer-first mindset and a passion for delivering outstanding service

Ready to Deliver Exceptional Service from Home?

If you're ready to bring your passion for customer care to a thriving, design-driven company, don't wait. Click Apply Now to connect with a recruiter and take the next step toward a fulfilling remote career!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.