Remote Customer Service Rep – Sales‑Driven

Somewhere; New York (NY); À distance; USD 28 000 - 56 000; Temps partiel

Avantages offerts par ce poste

Remote work

Competitive pay

Contractor agreement

Résumé du poste

Somewhere is seeking a friendly, proactive customer service representative. You will communicate with customers by phone, email and chat to keep them happy, while working remotely for a growing US-based business.

You will handle inquiries about product, pricing and availability, provide accurate answers, and collaborate with internal departments to meet customer needs. The role requires 1–5 years in customer service, excellent English, a 50 WPM typing speed, and experience with Google Workspace

Qualifications

• 1-5 years of customer service experience.
• Excellent English language skills.
• Experience with Google Workspace and CRM software.
• Typing speed of 50+ WPM.
• Comfort with remote work and independent contractor status.

Responsabilités

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers about product, pricing and availability.
• Work with internal departments to meet customer needs.
• Data entry across platforms.
• Perform administrative tasks.
• Support US business hours.

Connaissances

Great English

Sales experience

Typing 50 wpm

Customer service

CRM software

Phone etiquette

Multitasking

Remote work setup

Outils

Google Workspace

CRM software

Description du poste

Somewhere is seeking a friendly, proactive customer service representative. You will communicate with customers by phone, email and chat to keep them happy, while working remotely for a growing US-based business.

You will handle inquiries about product, pricing and availability, provide accurate answers, and collaborate with internal departments to meet customer needs. The role requires 1–5 years in customer service, excellent English, a 50 WPM typing speed, and experience with Google Workspace