Remote Customer Service Pro — Paid Training & Growth Path

iQor; Allentown (Lehigh County); On-site; USD 19,000 - 25,000; Full time

Job summary

iQor in Allentown, Pennsylvania is hiring a Work-from-Home Customer Service Representative. You will assist customers through inbound calls, answer questions, resolve concerns, and deliver an outstanding customer experience.

We provide paid training and seek dependable individuals with strong communication skills, a customer-first mindset, and willingness to learn. A quiet home workspace and reliable internet are required.

Qualifications

• Experience in customer service, with a focus on resolving inquiries and delivering excellent service.
• Strong communication skills and ability to learn in a fast-paced environment.
• Typing speed of at least 25 WPM and multitasking across software platforms.

Responsibilities

• Handle inbound customer calls.
• Resolve customer inquiries efficiently and professionally.
• Deliver exceptional service with a focus on first-call resolution.
• Maintain a positive, customer-focused attitude.

Skills

Customer service

Communication skills

Typing speed 25 WPM

Willingness to learn

Remote work discipline

Education

High school diploma / GED

Job description

iQor in Allentown, Pennsylvania is hiring a Work-from-Home Customer Service Representative. You will assist customers through inbound calls, answer questions, resolve concerns, and deliver an outstanding customer experience.

We provide paid training and seek dependable individuals with strong communication skills, a customer-first mindset, and willingness to learn. A quiet home workspace and reliable internet are required.