Remote Customer Service Pro — Paid Training & Growth

Velocitii; United States; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Free healthcare for you & family

Paid training

Job summary

Velocitii is hiring Remote Customer Service Representatives who are passionate about helping others and making a real impact. You’ll handle incoming calls in a fast-paced, home-based environment, delivering friendly, professional support and guiding users through portals and systems.

We offer paid training, a supportive culture, and opportunities for growth with a strong commitment to employee development and well-being.

Qualifications

• 6+ months in a call-center environment.
• 1+ year of customer service experience.
• Strong verbal and written communication.
• Ability to navigate multiple computer systems.
• Experience in a virtual desktop environment.

Responsibilities

• Answer incoming calls and provide friendly, professional support.
• Navigate systems like Clarc, OneNote, LifePro, and Teams to resolve inquiries.
• Guide users through the provider portal setup and usage.
• Stay on top of emails and respond to cases in Clarc.
• Meet performance goals while maintaining quality service.

Skills

Call center experience

Verbal and written communication

Remote work setup

Organizational skills

Education

High school diploma or GED

Tools

Clarc

OneNote

LifePro

Teams

Job description

Velocitii is hiring Remote Customer Service Representatives who are passionate about helping others and making a real impact. You’ll handle incoming calls in a fast-paced, home-based environment, delivering friendly, professional support and guiding users through portals and systems.

We offer paid training, a supportive culture, and opportunities for growth with a strong commitment to employee development and well-being.