Remote Customer Service Pro - 10-Hour Shifts (4 on/3 off)

notifyMD; Houston (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) matching

ESOP

Paid time off

Job summary

notifyMD is hiring for a full-time, work-from-home Customer Service position in Texas, serving as a vital hub for callers 24/7. You will handle inbound calls for multiple clients, follow scripts, and maintain professionalism under pressure.

Ideal candidates are detail-oriented, fluent in English, with excellent grammar and a minimum 30 WPM typing speed. The role offers a $16/hour wage, benefits including health coverage, 401(k) with match, ESOP, and PTO.

Qualifications

• Experience in high-volume call center environments.
• Ability to switch between protocols and scripts while maintaining quality.
• Strong grammar and articulate spoken English.

Responsibilities

• Manage inbound calls for multiple clients.
• Follow client-specific scripting and data entry requirements.
• Maintain professional and empathetic communication; meet KPIs (schedule adherence, wrap time, QA).

Skills

Customer service

Call handling

Typing 30 WPM

English proficiency

Clear communication

Job description

notifyMD is hiring for a full-time, work-from-home Customer Service position in Texas, serving as a vital hub for callers 24/7. You will handle inbound calls for multiple clients, follow scripts, and maintain professionalism under pressure.

Ideal candidates are detail-oriented, fluent in English, with excellent grammar and a minimum 30 WPM typing speed. The role offers a $16/hour wage, benefits including health coverage, 401(k) with match, ESOP, and PTO.