Remote Customer Service Operations Specialist

Cardinal Health, Inc.; La Vergne (TN); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

MyFlexPay access

FSAs

Job summary

Cardinal Health, Inc. seeks a Customer Service Operations team member to support core customer processes, pricing, rebates, returns, order entry and account maintenance. The role emphasizes knowledge of service level goals and escalation handling.

Based in La Vergne, TN, the position offers a hybrid work arrangement with potential home-office work and occasional onsite visits, with an hourly range of $15.70 to $22.50. Benefits include medical, dental, 401k and paid time off.

Qualifications

• 1-3 years of experience preferred.
• High School Diploma, GED or equivalent work experience preferred.
• Must live within 1 hour radius of LaVergne, TN for onsite visits.

Responsibilities

• Respond to time-sensitive non-standard requests with strong internal controls.
• Collaborate with team and other functions to address requests.
• Maintain strong organizational and time management skills.
• Demonstrate attention to detail in all tasks.
• Communicate effectively in writing and verbally.
• Ability to work from home and come into the office as needed.
• Work overtime as needed.

Skills

Attention to detail

Organizational skills

Effective written and verbal comms

Investigative environment experience

Education

High School Diploma or GED

Job description

Cardinal Health, Inc. seeks a Customer Service Operations team member to support core customer processes, pricing, rebates, returns, order entry and account maintenance. The role emphasizes knowledge of service level goals and escalation handling.

Based in La Vergne, TN, the position offers a hybrid work arrangement with potential home-office work and occasional onsite visits, with an hourly range of $15.70 to $22.50. Benefits include medical, dental, 401k and paid time off.