Remote Travel Support Coordinator: Customer Care & Growth

Enchanted Horizons Travel; Alamosa (CO); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel service company is seeking a motivated Customer Service Coordinator to provide travel support and enhance client experiences. The role emphasizes assisting customers with inquiries, coordinating details, and maintaining clear communication throughout the planning process. Ideal candidates will have strong communication skills and a customer-focused mindset. This position offers remote work options and flexible hours, making it a great fit for those passionate about travel and service.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

A travel service company is seeking a motivated Customer Service Coordinator to provide travel support and enhance client experiences. The role emphasizes assisting customers with inquiries, coordinating details, and maintaining clear communication throughout the planning process. Ideal candidates will have strong communication skills and a customer-focused mindset. This position offers remote work options and flexible hours, making it a great fit for those passionate about travel and service.