Remote Customer Service Agent - Uncapped Earning Potential

ACD Direct, Inc.; Farmington (UT); Remote; USD 17,000 - 26,000; Part time

Benefits offered by this job

Set and maintain your own schedule

Bi-monthly invoicing

Performance incentives

Uncapped earning potential

Work from home

Job summary

ACD Direct, Inc. is seeking an Independent Contractor in the United States to answer inbound calls for our client companies. You will work from home and set your own schedule, using a Windows PC that meets security specs and a reliable internet connection.

This 1099 contract role requires online certification, a private workspace, and a professional phone presence. Bi-monthly invoicing and uncapped earning potential accompany performance incentives and flexible hours.

Qualifications

• Minimum 3 months of customer service experience (phone/call center preferred).
• Moderate proficiency in computer operation, maintenance, and troubleshooting.
• Able to complete client-provided online certification with minimal assistance.
• Pleasant, enthusiastic phone presence with good intonation, diction, and inflection.
• Able to read client scripting verbatim.
• Must pass a criminal background check.

Responsibilities

• Answer inbound calls for client companies.
• Complete client-provided online certification.
• Maintain a private, quiet workspace.
• Use a Windows PC with required specs.
• Pass a criminal background check.

Skills

Customer service experience

Phone presence

Scripting reading

Computer operations

Background check clearance

Tools

Windows-based PC

Job description

ACD Direct, Inc. is seeking an Independent Contractor in the United States to answer inbound calls for our client companies. You will work from home and set your own schedule, using a Windows PC that meets security specs and a reliable internet connection.

This 1099 contract role requires online certification, a private workspace, and a professional phone presence. Bi-monthly invoicing and uncapped earning potential accompany performance incentives and flexible hours.