Remote Call Center Representative - Flexible 1099 Contractor

Empire Connect Agency; Fort Worth, Town of Texas (TX, WI); Remote; USD 16,531 - 20,664; Part time

Job summary

Empire Connect Agency is looking for motivated Remote Customer Service Representatives to support its clients. Ideal candidates will have 6 months of remote call center experience, excellent communication skills, and the ability to work in a quiet home office.

This independent contractor position offers flexible scheduling and a pay rate starting at $12-$15 per hour, with opportunities for performance-based income and advancement.

Qualifications

• Minimum 6 months of remote call center experience or 1 year in an office.
• Ability to deliver excellent customer service effectively.
• Quiet, dedicated home office environment.

Responsibilities

• Answer inbound and outbound calls to support customers.
• Accurately enter information into the client database.
• Provide high levels of customer service with empathy.

Skills

Clear verbal and written communication skills

Active listening

Patience

Professionalism

Problem-solving

Tools

Windows 11 OS

Noise-canceling USB headset

Job description

Empire Connect Agency is looking for motivated Remote Customer Service Representatives to support its clients. Ideal candidates will have 6 months of remote call center experience, excellent communication skills, and the ability to work in a quiet home office.

This independent contractor position offers flexible scheduling and a pay rate starting at $12-$15 per hour, with opportunities for performance-based income and advancement.