Remote Customer Service Advisor (UK) 24/7 Support

Sedgwick; United States; Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Hybrid opportunities

Career progression

SIPP

Job summary

Sedgwick in the UK is seeking Customer Service Advisors for a remote role operating 24/7, 365 days a year. You will handle inbound calls, liaise with clients and suppliers, and provide top-notch service to help claimants get their lives back on track.

No prior experience is required as full training will be provided. Join a supportive, inclusive team with a strong focus on work-life balance and ongoing career opportunities within a leading insurer.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced environment.
• Computer literacy – you'll be using a variety of in-house databases.
• Enthusiasm and a genuine desire to learn.
• A can-do attitude.

Responsibilities

• Handling inbound calls from customers for a variety of queries.
• Dealing with multiple clients to deliver the best service we can offer.
• Working with suppliers and parts.
• Providing excellent customer service at all times.

Skills

Excellent communication

Fast-paced environment

Computer literacy

Enthusiasm and willingness to learn

Can-do attitude

Tools

In-house databases

Job description

Sedgwick in the UK is seeking Customer Service Advisors for a remote role operating 24/7, 365 days a year. You will handle inbound calls, liaise with clients and suppliers, and provide top-notch service to help claimants get their lives back on track.

No prior experience is required as full training will be provided. Join a supportive, inclusive team with a strong focus on work-life balance and ongoing career opportunities within a leading insurer.