Remote Customer Service & Administrative Assistant

HRS Talent Solutions; Reading (Berks County); On-site; USD 41,000 - 52,000; Part time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for a remote role. The position blends customer service, administrative support, data entry, and online workflow coordination with training provided.

The role suits organized individuals who communicate clearly, follow instructions, and handle routine tasks accurately. Opportunities exist for evolving responsibilities based on performance and project needs.

Qualifications

• Reliable computer or laptop.
• Stable internet connection.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, and basic web tools.
• Strong attention to detail and accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative tasks professionally.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness.
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details.
• Reading written instructions carefully and completing tasks per provided guidelines.
• Entering information into online forms, templates, spreadsheets, or tracking sheets.
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy.
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects.
• Providing structured feedback to support client projects and research assignments.
• Participating in guided client evaluations and completing form based assessments.
• Recording reactions, preferences, observations, and responses clearly and accurately.
• Researching company websites, checking business information online, and verifying whether details are current.
• Supporting routine office related processes through accurate and consistent task completion.
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses.

Skills

Attention to detail

Written communication

Time management

Independent work

Organized

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for a remote role. The position blends customer service, administrative support, data entry, and online workflow coordination with training provided.

The role suits organized individuals who communicate clearly, follow instructions, and handle routine tasks accurately. Opportunities exist for evolving responsibilities based on performance and project needs.