Remote Customer Service & Admin Support

HRS Talent Solutions; Newark (NJ); On-site; USD 41,328 - 52,348; Full time

Job summary

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for remote work. The role blends customer service support, administrative tasks, data entry, and online workflow coordination to help keep operations running smoothly.

This entry level position emphasizes accuracy in data entry, form completion, and routine office support tasks, with duties across customer service and document processing.

Qualifications

• Stable internet connection and a reliable computer/laptop required.
• Ability to follow written instructions carefully.
• Comfort using email, web browsers, online forms, templates, and spreadsheets.
• Strong attention to detail and ability to review work for accuracy.
• Clear written communication skills.
• Dependable and organized approach to recurring tasks.
• Ability to work independently and manage time effectively.
• Comfort reviewing customer, participant, or project information.
• Ability to handle routine customer service and administrative support tasks professionally.

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Skills

Attention to detail

Written communication

Independent work

Time management

Following written instructions

Organization

Customer service experience

Reliable computer

Tools

Google Search

Email

Online forms

Spreadsheets

Job description

HRS Talent Solutions is seeking an entry level Customer Service & Administrative Office Assistant for remote work. The role blends customer service support, administrative tasks, data entry, and online workflow coordination to help keep operations running smoothly.

This entry level position emphasizes accuracy in data entry, form completion, and routine office support tasks, with duties across customer service and document processing.