Remote Customer Project Manager, Diagnostics Implementations

F. Hoffmann-La Roche AG; United States; Remote; USD 105,000 - 195,000; Full time

Job summary

Roche Diagnostics seeks a seasoned Customer Project Manager to lead external customer implementations, developing and directing professional project plans within customer facilities. The role handles high-complexity projects with medium to high risk and long duration, acting as a trusted consultant and liaison throughout the project lifecycle.

The candidate will coordinate internal and external stakeholders, drive project strategies, and ensure adherence to Roche Diagnostics policies, with

Qualifications

• Bachelor’s Degree required or equivalent education and work experience.
• 5+ years of progressive diagnostics product experience.
• Project Management certification (PMP) and cloud-based PM experience preferred.
• Strong communication, influence, leadership, and negotiation skills.

Responsibilities

• Design and lead professional project strategies for external customer implementations.
• Assemble project teams from internal Roche Diagnostics and external customers.
• Coordinate work plans with stakeholders and assign duties and accountabilities.
• Champion the program through business processes and governance.
• Conduct pre- and post-implementation reviews with customers and internal teams.
• Develop policies to improve operations and long-term Roche Diagnostics strategies.

Skills

5+ years of diagnostics product exp

PMP certification

Cloud-based project management

Strong communication

Education

Bachelor’s Degree in related discipline or equivalent

Job description

Roche Diagnostics seeks a seasoned Customer Project Manager to lead external customer implementations, developing and directing professional project plans within customer facilities. The role handles high-complexity projects with medium to high risk and long duration, acting as a trusted consultant and liaison throughout the project lifecycle.

The candidate will coordinate internal and external stakeholders, drive project strategies, and ensure adherence to Roche Diagnostics policies, with