Remote Customer Ops Analyst – Investigations & Returns

cardinalhealth; United States; Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k savings plan

HSA

Job summary

Cardinal Health is seeking a Customer Service Operations professional to support core customer operation processes including order entry, pricing, rebates, returns and vendor contracts. The role emphasizes knowledge of service level goals, policies, and escalation handling.

Responsibilities include responding to time-sensitive requests, maintaining strong organization, and effective communication. The position offers hybrid work with onsite visits in LaVergne, TN as needed.

Qualifications

• Applies acquired job skills and company policies to complete standard tasks.
• Works on routine assignments that require basic problem resolution.
• Receives general direction on standard work; detailed instruction on new assignments.

Responsibilities

• Demonstrates experience in an investigative environment with strong internal controls.
• Responds to non-standard requests under time-sensitive conditions.
• Shows strong organizational and time management skills.
• Maintains attention to detail in all tasks.
• Communicates effectively in written and verbal form.
• Can pivot focus to multiple tasks quickly.
• Collaborates with team members and other functional areas.
• Ability to work from home and come in office as needed.
• Willingness to work overtime when required.

Skills

Internal controls

Attention to detail

Communication

Time management

Team collaboration

Education

High School Diploma

Job description

Cardinal Health is seeking a Customer Service Operations professional to support core customer operation processes including order entry, pricing, rebates, returns and vendor contracts. The role emphasizes knowledge of service level goals, policies, and escalation handling.

Responsibilities include responding to time-sensitive requests, maintaining strong organization, and effective communication. The position offers hybrid work with onsite visits in LaVergne, TN as needed.