Remote Customer Implementation Engineer — Data & API Integrations

Learning Technologies Group PLC; United States; Remote; USD 95,000 - 130,000; Full time

Job summary

Learning Technologies Group PLC's Watershed team seeks an implementation engineer to support client success in a fully remote US-based role. You'll connect Watershed with client systems, build data pipelines, and develop dashboards using our reporting platform.

The role emphasizes clear communication, problem-solving, and independent work within a collaborative team. Occasional US/UK meetings may be required to align with client schedules.

Qualifications

• 3+ years hands-on programming experience with Python and REST APIs.
• 3+ years in a client-facing role implementing SaaS software and data analytics.
• Experience building data pipelines and system integrations.
• Proficiency in SQL and MySQL; familiarity with Jenkins and CI/CD.

Responsibilities

• Implement client connections and configure Watershed for client goals.
• Build and maintain data pipelines and API integrations.
• Create dashboards and run data analysis to inform clients.
• Train clients on Watershed usage.
• Provide technical support and troubleshoot issues with the tech team.
• Contribute to automation and deployment workflows.

Skills

Python

REST APIs

Data wrangling

Software automation

SQL

MySQL

Java

CI/CD

Communication

Problem solving

Tools

Jenkins

Job description

Learning Technologies Group PLC's Watershed team seeks an implementation engineer to support client success in a fully remote US-based role. You'll connect Watershed with client systems, build data pipelines, and develop dashboards using our reporting platform.

The role emphasizes clear communication, problem-solving, and independent work within a collaborative team. Occasional US/UK meetings may be required to align with client schedules.