Remote Customer Growth Lead – Walmart Account

Lactalis USA; Buffalo (NY); On-site; USD 130,000 - 145,000; Full time

Job summary

Lactalis Heritage Dairy is seeking a Customer Business Lead (CBL), Walmart, to drive volume, revenue, and gross profit across the Walmart account. This fully remote role offers a chance to lead a cross-functional team and shape category strategy.

Preferred candidates are in the US with Walmart experience; travel up to 25% is required; you will manage P&Ls, promotions, and demand planning while partnering with Category Management and Sales Finance.

Qualifications

• 5+ years of experience in CPG sales and account management.
• Strong consultative selling and relationship-building skills.
• Proven experience collaborating effectively with cross-functional partners, including analysts, Supply Chain, and other business functions.
• Demonstrated ability to analyze data, identify insights, and translate findings into actionable plans.
• Self-motivated and able to work independently with minimal direction.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills, with the ability to prioritize effectively and meet deadlines.
• Demonstrated ability to work effectively in a collaborative, team-oriented environment.

Responsibilities

• Lead the assigned sales team in developing and executing sales plans that deliver growth targets, while providing ongoing leadership and support, including time in the field engaging directly with customers.
• Develop and execute strategies and plans to drive business growth across the region.
• Develop a deep understanding of customer needs, priorities, KPIs, and business and category objectives.
• Develop and execute sales and account plans that meet customer objectives while aligning with corporate strategies, initiatives, and guidelines, including customized SKUs and operational targets.
• Leverage cross-functional Lactalis Heritage Dairy (LHD) resources, including Category Management, Sales Finance, Shopper Marketing, and other key partners, to drive customer and business success.
• Build and maintain strong relationships with key customer representatives and decision-makers.
• Lead the development and delivery of customer presentations, ensuring compelling, insight-driven recommendations.
• Oversee customer P&Ls and financial performance, ensuring achievement of key targets, including growth rates and trade rates.
• Oversee trade spending and promotional programs to support business growth and customer objectives.
• Provide key inputs to demand planning and the S&OP process to support effective business planning and execution.
• Provide category thought leadership and customer insights to identify opportunities that drive category performance and business growth.
• Build and develop a high-performing team through recruiting, talent assessment, coaching and mentorship, constructive and timely feedback, and actionable development plans for direct reports.

Skills

CPG sales

Account management

Consultative selling

Cross-functional collaboration

Data analysis

MS Office

Tools

Microsoft Office

Job description

Lactalis Heritage Dairy is seeking a Customer Business Lead (CBL), Walmart, to drive volume, revenue, and gross profit across the Walmart account. This fully remote role offers a chance to lead a cross-functional team and shape category strategy.

Preferred candidates are in the US with Walmart experience; travel up to 25% is required; you will manage P&Ls, promotions, and demand planning while partnering with Category Management and Sales Finance.