Remote Customer Experience Specialist — Fast-Paced Support
Nexa
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Benefits offered by this job
Job summary
Nexa is hiring a Full-Time Remote Customer Experience Specialist in Arizona. This 100% work-from-home position requires residency in Arizona and offers a 4-on/3-off schedule with at least one weekend day and holiday rotations.
You'll support customers across industries, maintain high-quality interactions, and adhere to 24/7 operations. Compensation is $16/hr with solid benefits and equity options after onboarding.
Qualifications
- Inbound Support: deliver empathetic, articulate, professional assistance to inbound callers.
- Multitasking and adaptability across client protocols and call scripts.
- Meet KPI goals including schedule adherence and QA standards.
Job description
Nexa is hiring a Full-Time Remote Customer Experience Specialist in Arizona. This 100% work-from-home position requires residency in Arizona and offers a 4-on/3-off schedule with at least one weekend day and holiday rotations.
You'll support customers across industries, maintain high-quality interactions, and adhere to 24/7 operations. Compensation is $16/hr with solid benefits and equity options after onboarding.
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