Remote Customer Service & Scheduling Specialist

Nexora Global Talent; Memphis (TN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training and support

Growth opportunities

Job summary

Nexora Talent is seeking a Customer Service Specialist for a 100% remote role. You will handle inquiries via phone, email, and chat, coordinate service requests, and maintain accurate records to ensure a smooth client experience.

Ideal candidates are organized, proactive, and comfortable working remotely. The position offers flexible scheduling, ongoing training, and opportunities for growth within a supportive team.

Qualifications

• Strong communication skills, English preferred.
• Basic computer and organizational skills.
• Ability to multitask and work independently.
• Positive attitude with a customer-focused mindset.
• Previous customer service experience is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist with scheduling and service coordination.
• Maintain accurate records and update internal systems.
• Provide timely solutions and follow up on client requests.
• Collaborate with internal teams to ensure service quality.

Skills

Communication

Computer basics

Multitasking

Customer focus

Experience in CS

Job description

Nexora Talent is seeking a Customer Service Specialist for a 100% remote role. You will handle inquiries via phone, email, and chat, coordinate service requests, and maintain accurate records to ensure a smooth client experience.

Ideal candidates are organized, proactive, and comfortable working remotely. The position offers flexible scheduling, ongoing training, and opportunities for growth within a supportive team.