Remote Customer Experience Specialist

Unidor; Virginia (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salaries

Benefits

Professional development opportunities

Job summary

Unidor is looking for a dedicated Customer Service Representative to join our remote team in Virginia, Minnesota. In this role, you will be the primary point of contact for customer inquiries and ensure their needs are met promptly.

The ideal candidate has excellent communication skills, prior experience in customer service, and a strong desire to assist customers. We offer a competitive salary, benefits, and the opportunity for growth within the company.

Qualifications

• Previous customer service experience, preferably in a call center or retail setting.
• Positive attitude and a passion for providing exceptional customer service.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Process orders, returns, and exchanges in accordance with company policies.
• Maintain accurate customer records in our database.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to multitask

Proficient in Microsoft Office

Education

High school diploma or equivalent

Some college preferred

Tools

CRM software

Job description

Unidor is looking for a dedicated Customer Service Representative to join our remote team in Virginia, Minnesota. In this role, you will be the primary point of contact for customer inquiries and ensure their needs are met promptly.

The ideal candidate has excellent communication skills, prior experience in customer service, and a strong desire to assist customers. We offer a competitive salary, benefits, and the opportunity for growth within the company.