Remote Customer Experience Manager - Growth & Satisfaction

Spade Recruiting; United States; À distance; USD 50 000 - 61 000; Plein temps

Avantages offerts par ce poste

Remote work from home

Weekly advances

Bonuses

All-expenses-paid trips

Full benefits

Résumé du poste

Spade Recruiting is seeking a customer service specialist to drive satisfaction by fielding inquiries, resolving issues, and maintaining extensive product knowledge. A customer-first mindset and dedication to high-quality service are essential.

You will handle inbound and outbound calls, set appointments, present benefits to union members, complete paperwork, and participate in quality control and leadership development. Interviews will be conducted via video conferencing.

Qualifications

• Customer-first mindset and commitment to high-quality service.
• Excellent communication and problem-solving abilities.
• Willingness to work remotely via video conferencing.

Responsabilités

• Handle inbound and outbound calls to field inquiries and set appointments.
• Perform presentations to union members describing benefits.
• Complete paperwork and support quality control procedures.
• Support leadership development initiatives.

Description du poste

Spade Recruiting is seeking a customer service specialist to drive satisfaction by fielding inquiries, resolving issues, and maintaining extensive product knowledge. A customer-first mindset and dedication to high-quality service are essential.

You will handle inbound and outbound calls, set appointments, present benefits to union members, complete paperwork, and participate in quality control and leadership development. Interviews will be conducted via video conferencing.