Remote Customer Experience Coordinator

Travelwmissy; Worcester (MA); Teletrabalho; USD 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Resumo da oferta

Travelwmissy is seeking a Remote Customer Experience Coordinator to support clients through travel planning, coordinating communications, reservations, and itinerary details.

The role offers fully remote work, flexible scheduling, structured training, and ongoing support to build client-service and travel-coordination skills.

Qualificações

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple requests and stay organized.
• Reliability and proactive follow-through.
• Comfort working independently in a remote setting.
• Familiarity with email and online planning tools.

Responsabilidades

• Respond to client questions and requests
• Gather dates, preferences, and important details
• Coordinate schedules and confirmations
• Assist with reservation and itinerary information
• Provide updates and follow up on pending items
• Help manage changes or special requests
• Maintain accurate client records

Conhecimentos

Strong communication skills

Organization/detail oriented

Reliability/follow-through

Multi-tasking

Independent work

Email/online systems familiarity

Positive client-focused attitude

Descrição da oferta de emprego

Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, service-focused individuals to help clients stay informed and supported throughout the travel planning process.

As a Remote Customer Experience Coordinator, you'll assist with client communication, scheduling, reservations, and follow-up while helping keep accommodations, transportation, activities, and itinerary details organized.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather dates, preferences, and important details
• Coordinate schedules and confirmations
• Assist with reservation and itinerary information
• Provide updates and follow up on pending items
• Help manage changes or special requests
• Maintain accurate client records

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Positive, client-focused attitude

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resourcesAccess to digital planning tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.