Remote Customer Care Specialist

Tidy Casa LLC; Mission (KS); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full-Time Stability

Work From Home

Paid Time Off

Health, Vision & Dental Insurance

Growth Opportunities

Job summary

A home cleaning service company is seeking a Remote Customer Service Representative. This role involves answering calls, assisting customers with appointments, and providing support to cleaning teams. The ideal candidate is proactive and enjoys helping others with a keen sense of organization. The position offers full-time hours, paid time off, and health benefits. Applicants from Kansas are welcome, and initial applications can be completed in under 10 minutes.

Qualifications

• Sales or customer service experience is preferred.
• Experience in the home cleaning industry is a plus.

Responsibilities

• Answer inbound calls, emails, and texts.
• Help customers book and manage appointments.
• Solve problems with creativity and empathy.
• Support cleaners in the field.
• Set clear expectations with customers.
• Pass along praise and feedback.

Skills

Proactive

People-Focused

Quick & Clear

Organized

Tech-Comfortable

Job description

A home cleaning service company is seeking a Remote Customer Service Representative. This role involves answering calls, assisting customers with appointments, and providing support to cleaning teams. The ideal candidate is proactive and enjoys helping others with a keen sense of organization. The position offers full-time hours, paid time off, and health benefits. Applicants from Kansas are welcome, and initial applications can be completed in under 10 minutes.