Remote Customer Care Pro - 6-Month Contract (Entry)

Dexian; Atlanta (GA); Hybrid; USD 24,796 - 27,552; Full time

Job summary

A leading recruitment firm in Atlanta is seeking a Customer Care Representative for a 6-month contract. The role is primarily remote after initial onsite training and focuses on providing customer service relating to sales and promotions. Candidates should have at least 2 years of experience in customer service. The pay ranges from $18 to $20 per hour, with responsibilities including resolving customer complaints and developing initiatives to improve customer relationships.

Qualifications

• 2+ years of experience in customer service.

Responsibilities

• Provide customer services relating to sales and promotions.
• Resolve customer claims and complaints in accordance with consumer laws.
• Develop organization-wide initiatives to inform and educate customers.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

A leading recruitment firm in Atlanta is seeking a Customer Care Representative for a 6-month contract. The role is primarily remote after initial onsite training and focuses on providing customer service relating to sales and promotions. Candidates should have at least 2 years of experience in customer service. The pay ranges from $18 to $20 per hour, with responsibilities including resolving customer complaints and developing initiatives to improve customer relationships.