REMOTE - Customer Care Advisor

Spade Recruiting; United States; Remote; USD 40,000 - 64,000; Full time

Benefits offered by this job

Comprehensive Training

Remote Work

Career Growth

Supportive Team

Income Growth

Incentives

Job summary

Spade Recruiting is seeking motivated individuals for a fully remote role helping families explore benefit options and financial protection programs. You will discuss programs, explain coverage clearly, and provide ongoing client support in a flexible, remote environment.

Ideal candidates are strong communicators, coachable, organized, and comfortable working virtually with clients. Previous customer service or sales experience is a plus, but not required as full training is provided.

Qualifications

• Strong communication skills
• Ability to work independently
• Comfortable with virtual communication
• Willingness to learn and be coachable

Responsibilities

• Connect with individuals and families to discuss available benefit programs.
• Explain coverage options clearly and professionally.
• Answer questions and provide ongoing client support.
• Help clients identify programs that align with their individual needs.
• Maintain accurate information and follow established processes.
• Participate in training, coaching, and team development.

Skills

Customer service

Communication

Self-motivation

Independent work

Virtual communication

Organization

Job description

About the Opportunity

Build a rewarding career while helping individuals and families better understand their benefit options and financial protection programs. This fully remote opportunity is designed for motivated individuals looking for flexibility, professional growth, and long-term career potential.

What We Offer

• Comprehensive Training: No previous experience required - full training and ongoing support are provided.
• 100% Remote: Work from home with the flexibility of a virtual environment.
• Career Advancement: Opportunities to grow into leadership and management positions.
• Supportive Team Environment: Work alongside a team focused on development, collaboration, and success.
• Long-Term Earning Potential: Build lasting client relationships while creating opportunities for continued income growth.
• Additional Incentives: Performance incentives, travel opportunities, professional development, and available benefits.

What You'll Do

• Connect with individuals and families to discuss available benefit programs.
• Explain coverage options clearly and professionally.
• Answer questions and provide ongoing client support.
• Help clients identify programs that align with their individual needs.
• Maintain accurate information and follow established processes.
• Participate in training, coaching, and team development.

Who We're Looking For

Successful candidates are typically:

• Strong communicators who enjoy working with people
• Motivated, coachable, and eager to learn
• Organized and dependable when working independently
• Comfortable communicating virtually with clients
• Focused on providing a positive customer experience
• Interested in long-term professional growth

Previous customer service, sales, or client-facing experience is an asset, but it is not required.