Remote Customer Advocate - Entry Level

aoglobelife; United States; Remote; USD 45,000 - 85,000; Full time

Job summary

AO Globe Life offers a fully remote opportunity for individuals seeking meaningful client interactions from home. You will conduct scheduled virtual consultations with families across the United States, guiding enrollment through clear explanations of available benefit programs.

The role emphasizes professional communication, organization, and ongoing learning through structured onboarding, mentorship, and weekly training to support career growth within a supportive remote team.

Qualifications

• Strong verbal communication and active listening skills.
• Ability to build trust and rapport during virtual client interactions.
• High level of organization and attention to detail.
• Self-motivated with the ability to manage responsibilities independently.
• Comfortable using Zoom, email, and digital documentation tools.
• Positive attitude and willingness to learn and grow professionally.
• Customer service, sales, or client relations experience is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations with individuals and families across the United States using Zoom.
• Listen carefully to client needs and help them identify benefit options that fit their circumstances.
• Clearly explain available programs in a professional and easy-to-understand manner.
• Guide clients through the enrollment process from beginning to completion.
• Maintain organized digital records of client interactions, documentation, and follow-up communication.
• Provide continued support after enrollment to ensure long-term client satisfaction.
• Participate in ongoing professional development, mentorship sessions, and product training.
• Collaborate with team members to share best practices and support overall team goals.

Skills

Verbal communication

Active listening

Organization

Self-motivation

Tech proficiency

Customer service

Tools

Zoom

Email

Digital docs

Job description

AO Globe Life offers a fully remote opportunity for individuals seeking meaningful client interactions from home. You will conduct scheduled virtual consultations with families across the United States, guiding enrollment through clear explanations of available benefit programs.

The role emphasizes professional communication, organization, and ongoing learning through structured onboarding, mentorship, and weekly training to support career growth within a supportive remote team.