Remote Cultural Orientation Training Lead

International Rescue Committee; United States; Remote; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

403(b) retirement plan with employer 


Employee Assistance Program (EAP)

Job summary

The International Rescue Committee (IRC) is seeking a Training Officer, Cultural Orientation for Switchboard, to lead development and delivery of capacity-building initiatives for refugee cultural orientation in the United States. This role provides training and technical assistance to service providers, designs curricula, and learning tools, and collaborates with experts to improve outcomes for newcomers.

Ideal candidates have a bachelor’s degree and at least six years of direct refugee service

Qualifications

• Bachelor’s degree in Education, International Development, Social Work, Public Administration, Cross‑Cultural Studies, Migration/Refugee Studies, or related field
• Minimum 6 years of direct service experience with refugees and/or ORR‑eligible populations
• Experience delivering cultural orientation to newcomers
• Experience providing training and/or technical assistance to build the capacity of refugee service providers
• Experience providing client-centered, trauma-informed, and strength-based services for refugees
• Experience assisting newcomers’ access to financial, medical, social, vocational resources

Responsibilities

• Design and deliver versatile cultural orientation training to service providers and cultural orientation delivery staff
• Provide responsive and cross-disciplinary technical assistance to refugee service providers in response to cultural orientation TTAs, adapting content to meet varied organizational needs and learning styles
• Develop written and multimedia learning resources (e.g., toolkits, videos, podcasts) reflecting trauma‑informed, client‑centered approaches
• Adapt materials for different literacy levels, languages, and cultural contexts
• Integrate feedback from reviewers to improve training and resources
• Facilitate communities of practice and peer learning to promote knowledge exchange

Skills

Verbal and written communication

Public speaking

Project management

Organizational skills

Education

Bachelor’s degree

Tools

MS Office Suite

Zoom

Excel

Job description

The International Rescue Committee (IRC) is seeking a Training Officer, Cultural Orientation for Switchboard, to lead development and delivery of capacity-building initiatives for refugee cultural orientation in the United States. This role provides training and technical assistance to service providers, designs curricula, and learning tools, and collaborates with experts to improve outcomes for newcomers.

Ideal candidates have a bachelor’s degree and at least six years of direct refugee service