Remote CSR | High-Volume Support & Problem Solver (CA)

Amerit Consulting; California; Remote; USD 25,000 - 29,000; Full time

Job summary

Amerit Consulting is seeking a Customer Service Representative for a high‑volume call center. This 6+ month contract offers 100% remote work for California‑based candidates, $18.83/hr on W2, start date November 30, 2026, and a 7:00 AM–1:30 PM Pacific schedule.

Training lasts five weeks with no time off. Responsibilities include handling inbound calls, navigating multiple applications, resolving complex inquiries with strong problem‑solving, maintaining attendance, and protecting confidential

Qualifications

• High school diploma or GED required.
• Experience in a high‑volume call center.
• Typing speed 30–35 WPM.
• Proficiency with Microsoft Office.
• Strong verbal and written communication.

Responsibilities

• Handle a high volume of inbound customer service calls.
• Navigate multiple computer applications and systems while assisting customers.
• Handle complex calls using critical thinking and problem-solving skills.
• Provide professional and effective customer service.
• Work efficiently with dual monitors and multiple software applications.
• Maintain reliable attendance and adhere to scheduled working hours.
• Protect confidential and sensitive healthcare information.

Skills

High-volume call center experience

MS Office proficiency

Strong verbal and written comms

Typing speed 30–35 WPM

Navigate multiple systems

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Amerit Consulting is seeking a Customer Service Representative for a high‑volume call center. This 6+ month contract offers 100% remote work for California‑based candidates, $18.83/hr on W2, start date November 30, 2026, and a 7:00 AM–1:30 PM Pacific schedule.

Training lasts five weeks with no time off. Responsibilities include handling inbound calls, navigating multiple applications, resolving complex inquiries with strong problem‑solving, maintaining attendance, and protecting confidential