Remote Cruise Travel Specialist — Craft Dream Vacations

Unique Escapes; Phoenix (AZ); Remote; USD 44,000 - 65,000; Full time

Benefits offered by this job

Fully remote (PT/FT) training and role

Onboarding and training on cruise line

Collaborative team environment

Growth into luxury/family/group itiner

Job summary

Unique Escapes, a travel business focused on personalized, high-quality experiences, seeks a motivated Cruise Travel Specialist. You will turn cruise inquiries into confirmed sailings, matching travelers with the right ship, itinerary, and onboard experience.

You’ll build relationships, explain options and deposits, and guide clients from initial quote to embarkation and beyond, aiming for memorable journeys and repeat business.

Qualifications

• Excellent written and verbal communication skills.

Responsibilities

• Connect with clients to understand destinations, budget, dates, and cruise must-haves.
• Recommend cruise lines, ships, itineraries, staterooms, and add-ons.
• Turn inquiries into confirmed vacations via email, chat, and phone with a client-first approach.
• Explain options including deposits, payment plans, and shore excursions.
• Handle booking details, changes, and special requests with professionalism.
• Resolve concerns and support clients from quote to embarkation and return.
• Build post-booking relationships for repeat sailings and referrals.

Skills

Client-focused

Communication skills

Sales oriented

Tools

CRM systems

Online booking platforms

Job description

Unique Escapes, a travel business focused on personalized, high-quality experiences, seeks a motivated Cruise Travel Specialist. You will turn cruise inquiries into confirmed sailings, matching travelers with the right ship, itinerary, and onboard experience.

You’ll build relationships, explain options and deposits, and guide clients from initial quote to embarkation and beyond, aiming for memorable journeys and repeat business.