Remote Cruise Travel Specialist - Build Dream Vacations

Unique Escapes; Santa Fe (NM); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote

Comprehensive onboarding

Collaborative team

Growth opportunities

Job summary

Unique Escapes is seeking a motivated Cruise Travel Specialist to help clients plan personalized cruise experiences. You will combine destination knowledge, excellent service, and a consultative sales approach to match travelers with ships, itineraries, cabins, and onboard experiences.

You will connect with clients via email, chat, and phone, explain options clearly, and guide them from initial quote through embarkation, aiming to build long-term relationships and repeat sailings.

Qualifications

• Excellent written and verbal communication with clients.
• Familiarity with travel bookings or sales is a plus but not required.
• Comfort with online booking platforms and technology.

Responsibilities

• Connect with clients to understand destinations, budget, dates, and cruise must-haves.
• Recommend cruise line, ship, itinerary, and cabin based on needs.
• Handle bookings, payments, and special requests with care.
• Explain options including deposits, plans, and travel protection.
• Build post-booking relationships to encourage repeat sailings.

Skills

Communication

CRM experience

Sales mindset

Tools

CRM systems

Job description

Unique Escapes is seeking a motivated Cruise Travel Specialist to help clients plan personalized cruise experiences. You will combine destination knowledge, excellent service, and a consultative sales approach to match travelers with ships, itineraries, cabins, and onboard experiences.

You will connect with clients via email, chat, and phone, explain options clearly, and guide them from initial quote through embarkation, aiming to build long-term relationships and repeat sailings.