Remote Cruise & Resort Experience Advisor

Travelbynight; Columbia (SC); Remote; USD 42,000 - 56,000; Full time

Job summary

Travelbynight is seeking a Cruise & Resort Experience Coordinator to guide clients through vacation choices by researching itineraries, ships, resorts, and destinations. You will learn about cruise lines, ships, resorts, destinations, accommodations, and onboard experiences while coordinating reservations and activities.

This remote role offers flexible scheduling, ongoing mentorship, and access to travel-industry training and resources for continuous learning and growth.

Qualifications

• Curious, dependable, and detail-oriented with strong interpersonal skills.
• Experience in hospitality, education, events, or admin is a plus.
• Comfortable communicating with clients and coordinating travel details.

Responsibilities

• Learn travelers' preferences and priorities.
• Research cruise itineraries, ships, resorts, destinations.
• Compare accommodations and vacation options.
• Explain differences between properties or experiences.
• Coordinate reservations and vacation components.
• Research excursions and activities.
• Provide reminders and travel information.
• Follow up before departure.
• Support clients with questions or changes.

Skills

Communication skills

Customer service mindset

Attention to detail

Curiosity

Time management

Written and verbal communication

Education

High school diploma or equivalent

Job description

Travelbynight is seeking a Cruise & Resort Experience Coordinator to guide clients through vacation choices by researching itineraries, ships, resorts, and destinations. You will learn about cruise lines, ships, resorts, destinations, accommodations, and onboard experiences while coordinating reservations and activities.

This remote role offers flexible scheduling, ongoing mentorship, and access to travel-industry training and resources for continuous learning and growth.