Remote Cruise & Resort Concierge | Vacation Planner

Travelbynight; Dallas (TX); Remote; USD 42,000 - 64,000; Full time

Job summary

Travelbynight is seeking a Cruise & Resort Experience Coordinator to help clients chose the right cruise ship, resort, or destination.

In this remote role, you will learn about cruise lines, ships, destinations, accommodations, and onboard or on-property experiences while helping clients research and coordinate their vacations. No cruise expertise required; training provided. Curious, dependable, and detail‑oriented with strong client communication is ideal.

Qualifications

• No cruise expertise required; training will be provided.
• Curious, dependable, and detail oriented.
• Comfortable communicating with clients.
• Background in hospitality, customer service, sales, education, events, or admin helpful.

Responsibilities

• Learn traveler preferences and priorities.
• Research itineraries, ships, resorts, destinations.
• Compare accommodations and options.
• Explain differences between properties or experiences.
• Coordinate reservations and vacation components.
• Research excursions and activities.
• Provide reminders and travel information.
• Follow up before departure.
• Support clients with questions or changes.

Skills

Customer service

Communication

Detail oriented

Hospitality

Administrative support

Research skills

Job description

Travelbynight is seeking a Cruise & Resort Experience Coordinator to help clients chose the right cruise ship, resort, or destination.

In this remote role, you will learn about cruise lines, ships, destinations, accommodations, and onboard or on-property experiences while helping clients research and coordinate their vacations. No cruise expertise required; training provided. Curious, dependable, and detail‑oriented with strong client communication is ideal.