Remote Cruise & Resort Concierge | Flexible Scheduling

Travelbynight; Chicago (IL); Remote; USD 38,000 - 62,000; Full time

Job summary

Travelbynight is seeking a Cruise & Resort Experience Coordinator to help clients choose and book vacations from remote locations. You’ll learn about cruise lines, ships, resorts, destinations, and onboard or on-property experiences while researching and coordinating vacations for clients.

No cruise expertise is required at start; training from cruise lines, resorts, and other suppliers is provided as you grow your knowledge and skills.

Qualifications

• Curious, dependable, detail-oriented and client-focused.
• Background in hospitality, customer service, sales, education, events, or administrative support helpful.
• No cruise expertise required; training provided.

Responsibilities

• Learn about travelers' vacation preferences and priorities.
• Research cruise itineraries, ships, resorts, and destinations.
• Compare accommodations and vacation options.
• Coordinate reservations and vacation components.
• Research excursions, activities, and experiences.
• Provide reminders and travel information.
• Follow up before departure.
• Support clients with questions or changes.

Skills

Curious

Dependable

Detail-oriented

Communication skills

Job description

Travelbynight is seeking a Cruise & Resort Experience Coordinator to help clients choose and book vacations from remote locations. You’ll learn about cruise lines, ships, resorts, destinations, and onboard or on-property experiences while researching and coordinating vacations for clients.

No cruise expertise is required at start; training from cruise lines, resorts, and other suppliers is provided as you grow your knowledge and skills.